The Broken Internet of Things

We live in a time when a great deal of consumer electronics seem to work like magic — you walk into your house, tap a few buttons, and you can have exactly the song you want playing in exactly the room you want. This is in large part thanks to the variety of different systems that companies like Apple, Sonos and Google have built to streamline your life, consolidating your speakers, lights and music into one cohesive experience.

This is, of course, until something goes wrong, at which point these “seamless” experiences somehow become singularly impossible to fix.